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Document Delivery Service

Document Delivery Service (DDS) at the National Library supplies document reproductions from the physical collections (books, journals, newspapers, microfilms) of the National Library Board of Singapore libraries.

DDS is a chargeable service, and the supply of documents is governed by copyright restrictions in accordance with the laws of Singapore.

Request Form

  • Place your ONLINE REQUEST here
  • In-person at any information counter at Lee Kong Chian Reference Library (LKCRL)

Eligibility

  • Institutional or corporate members of the National Library Board (NLB)
  • Government ministries and statutory boards in Singapore
  • Overseas libraries and individuals residing outside of Singapore

Delivery Method

  • Courier
  • Email
  • Fax
  • Post
  • Self-collect at Level 8, Information Counter, Lee Kong Chian Reference Library. For those collecting materials on behalf of others, as a form of verification, the person collecting must produce any of the following documents:
    • Requestor’s identification card
    • Letter of authorisation
    • Email correspondence between requestor and DDS staff

Payment Method

  • Paypal
  • Cheque or Bank Draft in Singapore dollars made payable to “National Library Board”
  • Telegraphic Transfer
  • Cashcard **
  • EZ-Link Card **
  • Pre-Paid Account **

  ** for residents in Singapore only

Cost

  • Payment details (effective as of 01/05/2010) can be found here.

Delivery Time

  • Our staff will get in touch with you within 3 working days upon submission of your request.
  • Processing and delivery time will be dependent upon the volume of your request and the delivery mode.
  • For self-collection at Lee Kong Chian Reference Library or delivery by fax, our staff will contact you once your document is ready for collection or delivery.
  • For delivery by post, delivery time can take between 1-3 weeks.

Queries

Last Updated On 10 January 2017

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